Privacy Policy for Pena AI Chatbot and Agent Application

Introduction

This Privacy Policy describes how our application collects, uses, and shares information about you when you use our services. We are committed to protecting your privacy and ensuring transparent data practices.

Information We Collect

Information Collected Through Firebase Firestore

Our Application uses Firebase Firestore, which may collect and process the following information:

• User authentication data (if you create an account)
• Device information (device type, operating system, unique device identifiers)
• IP address and location data
• Usage statistics and analytics
• Crash reports and performance data

Conversation Data

We collect and store:

• Messages exchanged between you and our AI chatbot
• Queries and requests you make through our Application
• Context and content of conversations

How We Use Your Information

Firebase Firestore Data

The information collected through Firebase Firestore is used to:

• Provide and maintain our services
• Improve and optimize Application performance
• Troubleshoot technical issues
• Monitor usage patterns and analytics

Conversation Data

Your conversation data is used to:

• Provide responses to your queries
• Improve our AI models and services
• Analyze user interactions anonymously

Anonymous Data Usage

We may use anonymized conversation data for:

• Training and improving our AI models
• Research and development purposes
• Service enhancement and optimization

When using your data anonymously, we remove all personally identifiable information to ensure your privacy is protected.

Data Sharing and Disclosure

We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• If required by law or legal process
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or transaction

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Delete your data
• Object to processing of your data

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Application.

Contact Us

If you have any questions about this Privacy Policy, please contact us at fouroverfiveapps@gmail.com.